Privacy


Privacy Policy
Sold Australia takes the Federal Privacy Act and the Australian Privacy Principles (APP’s) very seriously and complies with all requirements.
Sol Australia protects your personal information in a secure way and does not forward personal details to any third party and information is only used for confidential  business purposes and as set out on our Privacy Notice and Consent Form. Personal details are collected from the client for the purpose of real estate services including but not limited to:
providing products and services to you in relation to selling, buying, leasing or renting a property
providing you with information, newsletters or other communications
involving you in promotions and other initiatives undertaken by us.
If any personal information held on file by Sold Australia is out of date and or incorrect, please advise the privacy officer via email at the below address to have the matter corrected. For information about any personal information held on file about a person also contact the privacy officer named below. Identification measures may be undertaken to ensure the enquirer is the said person.
Due to the intellectual property and said purposes of collecting the information from a person, a person cannot be anonymous in their dealing with Lee Sutherland. If you wish to be anonymous in your dealings with Lee Sutherland in relation to selling, buying, leasing or renting a property, services cannot be carried out.
Any person can opt out at any time to any marketing provided by Sold Australia. Simply unsubscribe / opt out as directed in the marketing email and or simply email [email protected]  to unsubscribe.
Complaints
If you believe there has been a breach of the APP’s you are entitled to complain to us. Please direct any complaints to our privacy contact below. We will investigate your complaint and endeavour to resolve it. If you consider that we have not dealt with your complaint adequately you may complain to the Office of the Australian Information Commissioner on the below details:
Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
SYDNEY NSW 2001
Email: [email protected]
Telephone: 1300 363 992
Contacting Us
To contact us about any privacy matter or to notify us that you wish to be removed from our distribution lists, please either:
send an email to: [email protected] or
send a letter addressed as follows:

Officer in Effective control

PO Box 218

Ballarat North 3350

Changes to our Privacy Policy
From time to time it may be necessary for us to revise our Privacy Policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy here on our website.
Websites linking to this page have chosen to adopt this generic privacy policy as their own. This means that they agree to abide by the principles laid out below.
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.
Cookies may be used to remember visitor preferences when interacting with the website.
Where registration is required, the visitor’s email and a username will be stored on the server.
How the Information is used
The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising.
E-mail addresses will not be sold, rented or leased to 3rd parties.
E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
Visitor Options
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Cookies
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.
3rd party advertising companies may also use cookies for tracking purposes.